E-commerce Operations Manager - FMCG co @ Bangalore

Job Title: E-commerce Operations Manager- FMCG @ Bangalore

Experience: Minimum 3-7 Years as a E commerce manager
Industry: FMCG

Location: Bangalore

Qualification:MBA

CTC: Maximum gross up to 12 LPA

Key Responsibilities

• Manage end-to-end operations across Amazon, Flipkart, Blinkit, Instamart, BigBasket, Zepto, Jiomart, and the company website.
• Ensure timely order processing, inventory updates, fulfillment, dispatch, returns, and customer issue resolution.
• Create and optimize product listings, images, descriptions, keywords, and catalog content to maximize visibility and conversions.
• Monitor pricing, competitors, inventory levels, and product performance across all online channels.
• Plan and execute marketplace advertising, promotional campaigns, discounts, and seasonal sales to drive revenue.
• Coordinate with warehouse, logistics, customer support, and sales teams to ensure smooth order fulfillment and a superior customer experience.
• Manage inventory forecasting and stock replenishment to avoid stock-outs and excess inventory.
• Analyze sales performance, ROAS, conversion rates, customer feedback, and marketplace metrics to improve business performance.
• Ensure compliance with marketplace policies and maintain high seller ratings.
• Identify new online sales opportunities and implement strategies to scale the e-commerce business.
• Work independently, take ownership of business growth, and deliver measurable results.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 37 years of experience in e-commerce operations within the FMCG industry.
• Hands-on experience managing Amazon, Flipkart, Blinkit, Zepto, Instamart, BigBasket, Jiomart, or similar platforms.
• Strong knowledge of marketplace operations, catalog management, digital marketing, pricing strategies, and online advertising.
• Experience with ERP systems, MS Excel, and e-commerce analytics tools is preferred.

Skills

• Self-starter with an entrepreneurial mindset.
• Strong analytical, planning, and execution skills.
• Excellent communication and cross-functional coordination abilities.
• Ability to work independently in a fast-paced environment.
• Customer-focused with a strong drive to build and scale online sales.

We Offer

• Competitive salary based on experience.
• Opportunity to lead and scale the e-commerce business of a growing FMCG company.
• If your experience suits our JD,Pl share your updated resume to jobs@banyantalenthr.com