Experience
5 - 10 yrs
Job Location
India
Vacancy
1
Designation
Operations Manager
Job Type
Not specified
Job Description
- Maintaining positive relationships with vendors of direct travel services, such as hotels, airlines, buses, restaurants.
- Negotiating preferred rates with vendors of direct travel.
- Planning travel accommodations, booking flights, hotels, bus rentals, and coordinating activities.
- Managing and processing all travel-related documentation, including payments, itineraries, medical, and registration forms.
- Assisting with any travel-related issues that may arise.
- Researching travel deals and evaluating prices and services.
- Arranging travel accommodation and transportation for Schools.
- Creating, optimizing, and monitoring domestic travel policies.
- Preparing cost sheets for journeys.
- Analyzing and preparing reports on travel spend in consultation with the Finance department.
- Auditing travel services and doing a recce of hotels/destinations.
- Creating new travel itineraries.
- Supporting EdTerras core competencies and product differentiators.
- Hiring and training freelance Journey Mentors to lead our journey programs on the field.
- Assist the Sales team in sales presentations and meetings with the school decision makers.
- Regular feedbacks from clients and supporting regular improvisation of service delivery
Requirements:
- A bachelors degree in tourism, travel or hospitality is required for corporate travel managers.
- A minimum of 5 years experience in the travel industry.
- A minimum of 1 year supervisory experience may be preferred.
- Certification in travel or hospitality may be advantageous.
- Knowledge of travel management processes.
- The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
- Excellent attention to detail and organizational skills.
- Good communication, customer service, and interpersonal skills.
- A basic understanding of Geography.
- Strong computer skills.