Dispatcher

Dispatcher

Role Overview:

We are seeking a highly organized and detail-oriented Dispatcher to join our Traffic Management team. In this role, you will coordinate and monitor field crews, manage real-time traffic control operations, and ensure safe, efficient workflows across multiple job sites. The ideal candidate thrives in a fast-paced environment and communicates clearly under pressure.

Dispatchers Responsibilities:

• Schedule, dispatch, and track crews, vehicles, and equipment across multiple job sites.
• Monitor operations in real time and adjust resources as needed.
• Communicate clearly with field personnel, supervisors, and clients.
• Maintain accurate records of assignments, equipment, and daily activities.
• Respond promptly to urgent requests, incidents, or schedule changes.
• Ensure compliance with safety procedures, regulations, and company standards.
• Use dispatch software, GPS, and communication tools to optimize operations.
• Support traffic and equipment planning with supervisors.
• Make quick, effective decisions under pressure while maintaining organization and attention to detail.
• Work in accordance with all applicable health and safety laws and company safety practices to ensure a safe working environment.

Requirements:

• Minimum 2 years of experience in customer support or a similar role (Required).
• Proficient in spoken and written English (Required).
• Strong organizational, communication, and multitasking skills on system.
• Flexible with work schedules and shift timings.

Location: Mohali, Punjab (Work from Office)

Job Type: Full-time.

Salary: (25,000 - 35,000)

Expected Start Date: Candidates who can join immediately will be given preference

Working hours: Rotational shifts with complete flexibility to work across different schedules as per business requirements.