Experience
1 - 6 yrs
Job Location
Kochi, India
Vacancy
1
Designation
Support Engineer
Job Type
ONSITE
Job Description
We are looking for a Dialer Support Engineer with hands-on experience in Vicidial and Asterisk-based systems. The candidate will be responsible for managing, monitoring, and troubleshooting dialer infrastructure to ensure seamless communication operations.
- 1+ years of experience in dialer/VoIP support
- Strong understanding of Asterisk-based systems
- Hands-on experience with Vicidial
- Knowledge of SIP protocol (SIP signaling, RTP)
- Experience in PRI configuration and troubleshooting
- Knowledge of Linux server administration
- Experience with VoIP troubleshooting tools (tcpdump, sngrep, Wireshark)
- Experience in API integration (REST, JSON, Webhooks)
- Basic scripting knowledge (Bash/Python or similar)
- Understanding of databases like MySQL/MariaDB
- Experience with predictive dialers and campaign management
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.