Experience
2 - 7 yrs
Salary (CTC)
₹2.3L - ₹3L
Job Location
Navi Mumbai, India
Vacancy
5
Designation
Desktop Support Engineer
Job Type
ONSITE
Job Description
Role & responsibilities
Job Title: L1 Desktop Support Engineer
Experience: 1-3 Years
Key Responsibilities:
- Provide Level 1 support for desktops, laptops, printers, and peripheral devices.
- Install, configure, and troubleshoot Windows OS, MS Office, and standard software.
- Resolve hardware, software, and basic network issues.
- Handle user onboarding, asset allocation, and IT asset tracking.
- Log, track, and resolve tickets within defined SLAs.
- Escalate complex issues to the L2 support team when required.
Required Skills:
- Knowledge of Windows OS, MS Office, Outlook, and basic networking.
- Experience with desktop/laptop troubleshooting and IT asset management.
- Familiarity with ticketing tools and remote support.
- Good communication and customer service skills.
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.