Deputy Manager - RCD - North & East
Bajaj fainancePosted on
Job Location
Not specified
Designation
Deputy Manager Customer Service
Job Description
Job Purpose
This position is open with Bajaj Finance ltd.
Duties and Responsibilities
Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team Operations, risk, banking, to cover process gap
Required Qualifications and Experience
Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team Operations, risk, banking, to cover process gap