Data Analyst

Roles and Responsibilities:
- Clean, organize, and structure complex and scattered CRM data to ensure data integrity and consistency.- Conduct thorough data analysis to identify trends, patterns, and correlations within the CRM data.
- Develop and maintain reports, dashboards, and visualizations to track key performance indicators (KPIs) and provide actionable insights to stakeholders.
- Collaborate with cross-functional teams to understand data requirements and support data-driven decision-making processes.
- Perform ad-hoc analysis and data mining to address specific business questions or challenges.
- Stay updated on industry trends and best practices in data analysis and CRM systems to continuously improve data analysis processes and techniques.
- Present findings, recommendations, and insights to key stakeholders in a clear, concise, and compelling manner.
- Participate in the development and implementation of data quality standards and data governance policies to ensure data accuracy, consistency, and security.

Qualifications:
- Bachelors degree in Computer Science, Statistics, Mathematics, Economics, or related field.
- 1-2 years of proven experience as a Data Analyst or similar role, preferably in CRM or related domains.
- Proficiency in SQL, Python, or R for data manipulation and analysis.
- Advanced Excel skills, including pivot tables, VLOOKUP, and data visualization techniques.
- Experience working with CRM systems and data visualization tools (e.g., Salesforce, Tableau).
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Excellent communication and presentation skills with the ability to translate complex data findings into actionable insights for non-technical stakeholders.
- Proven ability to work collaboratively in a cross-functional team environment.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.