Job Description
Role & responsibilities
* Lead end-to-end implementation of Microsoft Dynamics 365 CRM solutions
* Design scalable and efficient D365 CRM architectures
* Develop and customize plugins, workflows, and business logic
* Manage integrations between D365 CRM and external systems
* Collaborate with clients to gather and translate business requirements
* Provide technical leadership and mentor team members
* Ensure performance, stability, and optimization of CRM solutions
Preferred candidate profile
* 8+ years of experience in Microsoft Dynamics 365 CRM
* Strong expertise in D365 CRM (Sales, Service modules)
* Hands-on experience in plugins, workflows, and customizations
* Good experience in integrations using REST/SOAP APIs
* Experience in handling client interactions and leading teams
* Strong problem-solving and communication skills
* Immediate or short notice period candidates preferred
* Experience working in enterprise-level projects is a plus
Perks and benefits
* Opportunity to work on Infosys project
* Hybrid work model (better work-life balance)
* Exposure to large-scale enterprise CRM implementations
* Career growth and learning opportunities
* Collaborative and professional work environment
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