Experience
5 - 10 yrs
Job Location
Noida, India
Vacancy
1
Designation
Customer Support Professional
Job Type
Not specified
Job Description
Affilienet Digital Media is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.