Experience
1 - 4 yrs
Job Location
Ernakulam, India
Vacancy
1
Designation
Customer Support Professional
Job Type
ONSITE
Job Description
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide product information and solutions to customers via phone, email, or chat.
- Resolve complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to improve customer satisfaction.
- Develop and maintain a thorough understanding of our products and services.
- Identify opportunities to upsell and cross-sell products to existing customers.
