Job Description
Role & responsibilities
Handle international customer calls to provide exceptional service.
- Resolve customer queries related to products/services in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Meet performance targets set by the organization.
ELIGIBILITY:
- Excellent Communication in English.
- Minimum 1 Year of Experience is required into International Voice Process.
- comfortable working for night Shifts.
- Work from office
- Only immediate joiners
- Graduation is not required
PERKS AND BENEFITS
- 5days working 2 week off / Rotational Night Shift
- 2way transport
- Performance based incentives/OTs
- Referral bonus
- Full time
Work location: Hitech city
*NO AR CALLERS/ NO FRESHERS/NO DOMESTIC *.
(Decent hike)
Interview Rounds:
- Screening
- Operation Round
- SHL
Contact Details:-
Contact Person- HR Hafeez - (7995271386)
( mh001092177@techmahindra.com)
REFERENCES ARE HIGHLY APPRECIATED
Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required Key Skills Skills highlighted with are preferred keyskills Inbound Voice Process Technical Support International Technical Support Technical Voice Process International Voice US Voice Process
Preferred candidate profile
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.