Job Description
HELLO JOB SEEKERS
GREETINGS FROM SHININGSTARS ITPL
HUGE OPENING FOR CUSTOMER SUPPORT :
Hiring For Noida
Process - Chat & Voice
Ug/Grad Can apply
Fresher/Experience can apply
Rotational Shifts
Working Days - 6
Salary - 18k - 23k CTC
Hiring For Lucknow:
Process - Chat & Voice
Ug/Grad Can apply
Fresher/Experience can apply
Rotational Shifts
Working Days - 6
Salary - 15K - 19K CTC
Hiring For Kolkata:
Process - Blended
Ug/Grad Can apply
Fresher/Experience can apply
Rotational Shifts
Working Days - 6
Quarterly Bonus - 2700
Salary - 15k - 17k CTC
Roles And Responsibilities -
- Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
- Document customer interactions and outcomes in a clear and concise manner
- Proactively identify and escalate issues to the appropriate department, as needed
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
- Ability to work well and handle difficult customer situations with empathy and professionalism.
Skills :
1. Excellent Communication Skills In English Required
2. Problem-Solving Skills
3. Customer Handling
4. Product Knowledge
5. Time Management
INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER
(88998 51187 - UJWAL)
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