Job Description
Role & responsibilities
Handle inbound customer calls for a US-based telecom process.
Resolve customer queries efficiently while delivering an excellent customer experience.
Troubleshoot telecom-related issues and provide accurate resolutions.
Maintain high standards of communication, quality, and customer satisfaction.
Accurately document customer interactions in the system.
Preferred candidate profile
Minimum 1 year of experience in an International Inbound Voice (B2C) process (mandatory).
Excellent verbal and written English communication skills.
Strong customer service, problem-solving, and interpersonal skills.
Comfortable working in night shifts.
Perks and benefits
CTC: Up to 5 LPA
5 Days Working
Two-way Cab Facility
Performance-based incentives
Interested Candidate can call or whatsapp ( HR Alisha 9217935700)
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.