Experience
2 - 7 yrs
Job Location
India
Vacancy
1
Designation
Customer Service Manager
Job Type
Not specified
Job Description
This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centres performance
Well give you the autonomy and resource to manage your centre as though its your own business
You will have a wide range of responsibilities including:
Being responsible for managing anything and everything on site
Rising to every challenge and solving problems
Giving tours to prospective customers
Upselling to existing customers
Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG
What We Can Do For You
Youre reading the right advert if youre looking for:
a fun, challenging and rewarding career
great induction training and excellent ongoing learning and development
fantastic promotion prospects
generous, achievable incentives and sociable hours
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing
About You
Ideally, youll have some experience of delivering against targets when leading a small, close-knit team
You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus
Alongside your natural sales and commercial skills, what matters most is that youve got the right mindset: passion, drive, ownership and resilience
Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day
Drive: your own and your teams collective drive for success means youll only relax once youve delivered the results youre looking for
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you
Above all, youll be key to ensuring all our customers only ever receive a truly world-class service
And your sense of ownership means youll continuously ensure the quality of service and the workspace are as good as they possibly can be
About IWG
With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, were already four times the scale of our nearest competitor and were continuing to grow
With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, were uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow
We know we can only succeed if we give all our people every opportunity to shine
Thats why so many of our most senior leaders started their careers in our centres
Were also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet
Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral which we achieved in 2023
So dont hesitate
Apply today and lets work together to help millions of people have a great day at work
Well give you the autonomy and resource to manage your centre as though its your own business
You will have a wide range of responsibilities including:
Being responsible for managing anything and everything on site
Rising to every challenge and solving problems
Giving tours to prospective customers
Upselling to existing customers
Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG
What We Can Do For You
Youre reading the right advert if youre looking for:
a fun, challenging and rewarding career
great induction training and excellent ongoing learning and development
fantastic promotion prospects
generous, achievable incentives and sociable hours
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing
About You
Ideally, youll have some experience of delivering against targets when leading a small, close-knit team
You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus
Alongside your natural sales and commercial skills, what matters most is that youve got the right mindset: passion, drive, ownership and resilience
Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day
Drive: your own and your teams collective drive for success means youll only relax once youve delivered the results youre looking for
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you
Above all, youll be key to ensuring all our customers only ever receive a truly world-class service
And your sense of ownership means youll continuously ensure the quality of service and the workspace are as good as they possibly can be
About IWG
With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, were already four times the scale of our nearest competitor and were continuing to grow
With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, were uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow
We know we can only succeed if we give all our people every opportunity to shine
Thats why so many of our most senior leaders started their careers in our centres
Were also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet
Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral which we achieved in 2023
So dont hesitate
Apply today and lets work together to help millions of people have a great day at work
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.