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Customer Service Agent

Datamark, Inc
Posted on
Datamark, Inc logo

Experience
Up to 6 yrs
Salary (CTC)
₹2.9L - ₹3.5L
Job Location
Mumbai, India
Vacancy
1
Designation
Customer Service Agent
Job Type
Not specified

Job Description

DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.
  • Determining the language needs of the caller
  • Entering appropriate customer information as needed
  • Accessing appropriate databases
  • Quickly transferring calls to the appropriate staff member
  • Providing additional assistance when needed
  • Excellent customer service, communication and interpersonal skills
  • Ability to enter and access information using a computer terminal while responding to customer needs
  • Excellent keyboarding skills
  • Professionalism

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