Experience
1 - 6 yrs
Job Location
India
Vacancy
1
Designation
Customer Service Agent
Job Type
Not specified
Job Description
- Represent and convey your client s brand/company
- Create solution-based emails, and live chat messages in response to customer tickets/inquiries, and answer phone calls
- Work independently; manage time and multi-task
- Communicate regularly with clients, teams, and management using Slack and Email
- Convey solutions and ideas to your clients that will improve their business and Customer Service Experience
- Attend team meetings to check in with clients and fellow team members
- Team player who is growth-driven, positive, and open-minded
- Passion for helping others
- Passion for learning and self-improvement
- Committed to working in a long-term position with growth potential
- Someone who is able to work with minimal supervision and still do great work
- Someone who is committed to showing up each day with a willingness to learn and improve their skills
- Someone who will not have attendance issues is prompt to meetings and is willing to contribute and share feedback to help their client and other team members
- Someone who is willing to go the extra mile for their client and their customers
- Someone who is solution-driven and provides suggestions whenever they have questions
- Someone who does not make excuses and takes ownership of their actions
- Someone who is willing to accept constructive feedback and improve to be a better version of themselves
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.