Experience
1 - 4 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Customer Relation Executive
Job Type
ONSITE
Job Description
Resolve queries and concerns raised by clients in a timely fashion
Resolves product or service problems by clarifying the customerscomplaint Help to improve customer communication
Collaborate with managers to resolve issues toward the goal ofbuilding customer satisfaction and long-term customer retention
Entering customer information into a computer database
Ensure that relationship with clients is maintained throughout theproduct lifecycle
Ensuring owners are always well looked after
Understanding all aspects of existing and upcoming projects
Ideating with the Sales, Marketing, and Customer Relations Team tocome up with new innovative pre- and post-sales experiences and toimprove the process flow
Required skills:
Excellent communication skills
Well-presented, polite and tactful
Can handle complaints in a calm manner
Excellent people skills
Good organizational skills
Microsoft Office
Well-presented, polite and tactful
Can handle complaints in a calm manner
Excellent people skills
Good organizational skills
Microsoft Office
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.