Customer Relations Executive

TP
Posted on
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Experience
Up to 3 yrs
Salary (CTC)
₹2.9L - ₹4.2L
Job Location
Maladzyechna, Belarus
Vacancy
1
Designation
Customer Relation Executive
Job Type
ONSITE

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional service to clients through various communication channels.
  • Collaborate with internal teams to achieve business objectives.
  • Develop and maintain strong relationships with customers and stakeholders.
  • Identify opportunities to upsell and cross-sell products and services.
  • Maintain accurate records of customer interactions and transactions.
Job Requirements
  • Graduate degree from a recognized university.
  • Excellent language proficiency, particularly in B2.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Basic knowledge of CRM/IT enabled services/BPO industry.
  • Experience working in a similar role with a minimum of 6 months of banking experience.

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