CUSTOMER QUALITY - MACHINING Professional

• Customer complaint management (8D Preparation).
• Maintain Customer complaints tracking sheet.
• Ensures horizontal deployment of corrective actions and no repetitive complaints.
• Coordinates customer audits, QMS audits and documentation.
• Driving Daily QRQC Meeting at Shop Floor.
• Drive Elimination of Non-Value Adding projects to reduce COPQ.
• Exchange of Best practices and lesson learned.
• Handling of SPC /MSA/Layout /Product and Process Audit activity.
• Experience in PPAP activity.

• 5s knowledge
• APQP
• PPAP
• 8D
• Material handling
• Team Management
• Planning Plan vs actual action
• Communication skill
• Quality Assurance

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