Experience
1 - 5 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Customer Quality Engineer
Job Type
Not specified
Job Description
IRP systems is developing the next generation of high-performance e-powertrain systems that will change the electric vehicles market
We are seeking for an experienced Customer Quality Engineer in India
Youll be responsible for the following:
Act as the primary point of contact for OEM and Tier 1 customers to address any quality concerns and build strong customer relationships
Oversee and ensure quality standards are met and investigate any customer complaints or issues with the relevant internal contract
Lead and coordinate investigations into customer complaints or product defects, identify root causes, and develop corrective and preventive actions (CAPA)
Work with cross-functional teams (Production, R&D etc
) to drive continuous quality improvement initiatives
Provide timely reports on quality metrics, corrective actions, and customer feedback to management
Support audits by customers and regulatory bodies, ensuring compliance with industry standards
Educate and guide internal teams on quality standards and customer expectations
Skills and Qualifications::
Bachelors degree in electronics engineering or related fields
Minimum of 8 years of experience in customer quality roles, within the automotive industry (OEM Tier 1), working with electronics products
Understanding of automotive quality standards (ISO 9001, IATF 16949) and functional safety (ISO 26262)
Proficiency in quality tools (8D, APQP, FMEA, SPC, MSA)
Strong analytical and problem-solving abilities to manage and resolve customer quality issues efficiently
Excellent communication skills to interact effectively with customers and internal teams
Strong communication, proactive, and self-motivated
Fluency in English
We are seeking for an experienced Customer Quality Engineer in India
Youll be responsible for the following:
Act as the primary point of contact for OEM and Tier 1 customers to address any quality concerns and build strong customer relationships
Oversee and ensure quality standards are met and investigate any customer complaints or issues with the relevant internal contract
Lead and coordinate investigations into customer complaints or product defects, identify root causes, and develop corrective and preventive actions (CAPA)
Work with cross-functional teams (Production, R&D etc
) to drive continuous quality improvement initiatives
Provide timely reports on quality metrics, corrective actions, and customer feedback to management
Support audits by customers and regulatory bodies, ensuring compliance with industry standards
Educate and guide internal teams on quality standards and customer expectations
Skills and Qualifications::
Bachelors degree in electronics engineering or related fields
Minimum of 8 years of experience in customer quality roles, within the automotive industry (OEM Tier 1), working with electronics products
Understanding of automotive quality standards (ISO 9001, IATF 16949) and functional safety (ISO 26262)
Proficiency in quality tools (8D, APQP, FMEA, SPC, MSA)
Strong analytical and problem-solving abilities to manage and resolve customer quality issues efficiently
Excellent communication skills to interact effectively with customers and internal teams
Strong communication, proactive, and self-motivated
Fluency in English
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.