Customer Engineering Manager

Job Summary

We are seeking a Customer Engineering Manager to lead a team of engineers in developing technical solutions. This role requires strong expertise in Technical Project Management, Data Integration, Data Analytics, ETL, Data Warehousing, Business Intelligence, SQL, and Python. Candidates should have 8 to 10 years of experience in these areas and possess excellent stakeholder management and communication skills. Experience in the US Healthcare sector and with Agile Methodology is highly valued.

Job Description

We are looking for a Customer Engineering Manager who will be largely responsible for leading and supervising a team of engineers as they develop, test, modify, and create solutions to technical problems. You are expected to understand the business requirements, partner products, services, and integrate the same with our platforms, products & features. You will be involved in building up infrastructure to help run businesses of our Enterprise customers more efficiently

Key Responsibilities

• Supervise and lead engineers and quality analysts
• Direct and coordinate data integrations, analytics, dashboards, maintenance operations and qualityassurance
• Work closely with engineering, analytics, infrastructure teams and other engineering groups fordefining, designing, and delivering solutions
• Own delivery plan and timelines through consultation with customers
• Own and drive technical deliverables and provide leadership to a group of engineers in an innovative and fast-paced environment
• Negotiate features, enhancements and new incoming tasks with internal and external stakeholders

Requirements

• Technical Project Management, Stakeholder Management, and extremely strong communication skills
• Experience with delivering small, medium and large Data integration and Data analytics projects
• Strictly between 8 to 10 years of experience in ETL, Data Warehousing/Data Analytics, Business Intelligence, Data visualization tools along with technical project management experience
• Experience working with cross-functional teams, from IT to software engineering to business domains
• Hands-on experience in extracting data using SQL
• Familiarity with data ETL tools, creating mapping documents
• Basic experience with scripting (Python)
• Understanding of REST APIs, Web services, and service-oriented architectures
• Knowledge of challenges and benefits of data extraction in In-Premise and Cloud deployments
• Relevant experience in Agile Methodology is a plus
• US Healthcare experience is a strong plus