Experience
Up to 5 yrs
Job Location
Gurugram, India
Vacancy
1
Designation
Customer Care Representative
Job Type
ONSITE
Job Description
- Our client a US MNC requires Customer Care Representative Associate
- The Customer Care Representative will be responsible for: Providing customer support to international customers over calls/chat/email Resolving customer issues Adhere to basic customer onboarding process Handling customers claims Running customized reports Cross-functional collaboration with internal customers as and when needed Requirements Bachelors degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service / Sales / Support / Communication intensive roles with international experience Have exceptionally effective communication skills (both verbal & written) empathetic, patient & has a solution-oriented thinking skills
- Adaptable, agile & have accuracy in customer data handling Willing to work for Delhi/Gurgaon location
- Candidates in or around Gurgaon (preferred) Benefits Flexible working in rotational shifts Attractive compensation packages Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
- Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
- Health & wellness, employee aid, and rewards and recognition programs, special employee discounts on shipping, travel, and more
No Referrers Available
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