Job Description
International Voice Process E-commerce Customer Support
Location: Bangalore
Shift: UK Evening / US Night Shift
Salary: Up to 6 LPA + Attractive Incentives
Job Description:
We are hiring enthusiastic and customer-focused candidates for an International Voice Process with a leading E-commerce company. The role involves handling customer queries related to orders, deliveries, returns, and refunds while providing an excellent customer experience.
Roles & Responsibilities:
- Handle inbound customer calls and resolve order-related queries.
- Assist customers with returns, refunds, delivery issues, and order tracking.
- Coordinate with logistics and internal teams to ensure timely issue resolution.
- Update CRM/ticketing systems with accurate customer interactions and resolutions.
- Maintain quality standards and deliver high customer satisfaction.
Eligibility:
- Freshers and experienced candidates can apply.
- Excellent spoken English communication skills.
- Basic knowledge of Excel and computer applications.
- Willingness to work in UK/US shifts.
Key Skills:
International Voice Process, Customer Support, E-commerce Support, Inbound Calls, CRM, Returns & Refunds, Customer Service, Voice Process
Benefits:
- Salary up to 6LPA
- Performance Incentives
- Cab Facility (as per company policy)
- 5-Day Working Week
- Career Growth Opportunities
- Training & Development Programs
Contact:
For More Details
Call Ambika 9110657487
Speak To Our 50+ Recruiter's On
/ 9964080000 / 080-46115600 Or 7090020000 or you can also visit Our Website Which is jobshop.ai
OR Come direct to Jobshop which is:
Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043
Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6
****PLEASE DO REFER YOUR FRIENDS****
No Referrers Available
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