Job Description
Role & responsibilities
Handle inbound customer calls for a US-based telecom process.
Resolve customer queries efficiently while delivering an excellent customer experience.
Troubleshoot telecom-related issues and provide accurate resolutions.
Maintain high standards of communication, quality, and customer satisfaction.
Accurately document customer interactions in the system.
Preferred candidate profile
Minimum 1 year of experience in an International Inbound Voice (B2C) process (mandatory).
Excellent verbal and written English communication skills.
Strong customer service, problem-solving, and interpersonal skills.
Perks & Benefits
CTC: Up to 5LPA
5 Days Working
Two-way Cab Facility
Performance-based incentives
Interested Candidate can share their cv on 9873794764
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.