Job Description
Contact HR Danica : 9702047648
We are hiring Customer Service Executives for a UK-based Train Ticket Booking process. The role involves assisting customers with train ticket bookings, schedule inquiries, cancellations, modifications, refunds, and providing exceptional customer support.
Key Responsibilities:
- Handle inbound customer calls related to train ticket bookings.
- Assist customers with reservations, cancellations, refunds, and travel information.
- Resolve customer queries efficiently while ensuring a high level of customer satisfaction.
- Maintain accurate records of customer interactions.
- Follow company policies and quality standards.
Eligibility Criteria:
- Minimum HSC/Graduate.
- Excellent communication skills in English.
- Freshers and experienced candidates can apply.
- Basic computer knowledge is required.
Salary & Benefits:
- Net Salary: 20,000 22,000 per month.
- Travel Allowance: 2,200 per month.
- Pacman Incentive: Up to 2,000 per month.
Shift Details:
- Shift Window: 12:00 PM 1:00 AM (Rotational Shifts).
- 5 Days Working.
- 2 Rotational Week Offs.
Location: Andheri
Preferred Skills:
- Good communication and customer service skills.
- Strong problem-solving ability.
- Ability to work in rotational shifts.
- Customer-focused attitude.
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.