Crisis Intervention Assistant

Job Responsibility:

• Sanjivini Helpline Call Handling Client Work (Post-Training): After receiving the necessary training, serve as a first responder on the Sanjivini Helpline by understanding callers needs. Undertake client-related work after training under supervision, in accordance with prescribed protocols.

• Documentation Support: Support the preparation, maintenance, and updating of records, reports, presentations, client records, attendance sheets, CI documentation, asset records, and related materials on a daily and monthly basis. Ensure systematic maintenance of all records and statistics maintained at the Crisis Intervention Centres.

• Programme Support: Help coordinate and organize logistics and administrative requirements for Workshops, Community Outreach Programmes, Volunteer Intake Programmes, and Training Programmes.

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