Credit Control Executive

Responsibilities

• Account Management: Manage a portfolio of client accounts to ensure timely collection of outstanding invoices.
• Client Communication: Contact clients via phone, email, and written correspondence to follow up on overdue payments.
• Payment Arrangements: Negotiate payment plans and settlements with clients to facilitate the collection process.
• Billing Disputes: Resolve billing and payment disputes by coordinating with internal departments and clients to ensure accuracy.
• Documentation: Maintain accurate and up-to-date records of all collection activities, including communication logs, payment status, and dispute resolutions.
• Reporting: Prepare regular reports on the status of accounts receivable and collection efforts for management review.
• Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies.
• Customer Relations: Build and maintain positive relationships with clients while effectively managing and collecting outstanding debts.
• Process Improvement: Identify and recommend improvements to the collection process to enhance efficiency and effectiveness.

Skills and Experience

• Education: A Bachelors degree in Finance, Accounting, Business Administration, or a related field is preferred, showcasing your educational foundation for success in this role.
• Experience: Bring your minimum of 1-2 years of experience in collections, accounts receivable, or a related field to this dynamic role and make a difference.
• Skills:
• Strong communication and interpersonal skills.
• Excellent negotiation and problem-solving abilities.
• Attention to detail and strong organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge: Understanding of accounting principles, billing procedures, and collection laws and regulations.

Additional Requirements

• Work Environment: Ability to work in a fast-paced environment with a high volume of transactions.
• Professionalism: Exhibit a strong commitment to professionalism and integrity in all interactions, as we value these principles at Ideagen.
• Customer Focus: Commitment to providing excellent customer service and maintaining positive client relationships.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.