Content Quality Analyst

Content Review Editing: Review and edit content for grammar, spelling, punctuation, and overall readability. Ensure content follows the company s style guide and tone of voice.

Accuracy Consistency: Verify the accuracy of information, data, and sources used in content. Maintain consistency across all content formats and platforms.

Quality Assurance: Develop and implement processes for content quality checks and reviews. Monitor content performance and suggest improvements for better engagement and clarity.

Alignment: Work closely with the product and tech teams to improve the overall content display and user experience.

Collaboration: Work closely with content writers, editors, designers, and other teams to ensure content is delivered on time and meets all quality expectations.

Content Audits: Perform regular audits of existing content to assess quality, relevancy, and compliance with brand standards. Recommend updates or improvements.

Feedback Training: Seek constructive feedback on content from the clients to improve the overall quality of content.

Reporting: Track and report on content quality metrics and assist in developing strategies to enhance content performance across various platforms.

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• Education: Bachelors degree in English, Communications, Journalism, Marketing, or a related field.
• Experience: 2+ years of experience in content editing, writing, or quality assurance in a content-driven environment.
• Skills:
  1. Strong knowledge of grammar, syntax, and content editing tools.
  2. Ability to analyze and critique content for clarity, accuracy, and engagement.
  3. Excellent attention to detail and organizational skills.
  4. Ability to collaborate effectively across teams.
  

Thriwe is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics .

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