Consultant I

BA / Consultant I | Grade B3 | India

Role Overview Role / Grade / Location BA / Consultant I | B3 | India Discovery Track Discovery Support / Process Documentation

Role Summary Supports CXI Discovery through current-state documentation, workshop notes, analysis support, process documentation, and follow-up tracking across assigned discovery tracks.

CXI Discovery Scope Current-state assessment, process documentation, workshop support, analysis support, meeting notes, action-item follow-up, and repository maintenance.

Key Responsibilities

• Capture workshop notes, decisions, action items, business rules, assumptions, and open questions.
• Create and maintain process maps, current-state documentation, assessment notes, and discovery artifacts.
• Assist with research, data gathering, process analysis, and preparation of summary findings.
• Maintain document repositories and ensure traceability between workshops, findings, and deliverables.
• Support Consultants and BA Leads with analysis, follow-ups, and presentation-ready content.

Required Qualifications

• 2-5+ years in consulting, business analysis, PMO, or project coordination.
• Healthcare domain experience is required, with healthcare payer, claims, member experience, GA, audit, or regulatory workflow exposure preferred based on track assignment.
• Strong documentation, analytical, organization, and written communication skills.
• Familiarity with process mapping, requirements documentation, and Microsoft Office tools.
• Experience supporting workshops and distributed delivery teams preferred.

Key Competencies / Deliverables

Competencies

• Documentation
• Workshop support
• Current-state assessment
• Process analysis
• Research
• Follow-up tracking
• Attention to detail

Deliverables

• Workshop notes
• Action tracker inputs
• Process maps
• Assessment notes
• Findings log
• Repository artifacts

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