Concerto Software Systems

Concerto Software Systems

Customer Relationship Management (CRM)

Overview

Concerto Software Systems was a software company that specialized in contact center and workforce management solutions. Their products were designed to help businesses optimize their customer interactions, improve agent productivity, and enhance the overall customer experience. Concerto offered a suite of applications for areas such as workforce scheduling, performance management, quality monitoring, and interaction analytics.

Headquarters

Mumbai

Specialties & Industries

Workforce ManagementContact Center SolutionsWorkforce OptimizationQuality MonitoringInteraction AnalyticsPerformance ManagementSchedulingCustomer ExperienceSoftware as a Service (SaaS)Information Technology & ServicesSoftware DevelopmentB2BProduct Based Company

Open Positions

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