Collection Executive - Bad Debt Collections

Roles and Responsibilities

• Manage bad debt collection process from start to finish, ensuring timely recovery of outstanding amounts.
  
• Identify potential write-off cases and take necessary actions to minimize losses.
  
• Develop and maintain relationships with customers to resolve disputes and negotiate payment plans.
  
• Conduct regular follow-ups with delinquent accounts to ensure prompt payments.
  
• Analyze data to identify trends, track performance metrics, and optimize collection strategies.
  

Desired Candidate Profile

• 1-3 years of experience in collections or related field (bad debt collections).
  
• Strong knowledge of debt recovery processes, laws, and regulations.
  
• Excellent communication skills for effective customer interaction.
  
• Ability to work independently with minimal supervision while meeting targets.