Cluster Clinic Business Manager - Hospitals & Diagnostics

We're Hiring in ODISHA

NOTE:- First plz read & understand the job requirements in detail

Job Title :- Cluster ClinIc Business & Operations Manager ( Hosptals & Diagnostics )

Are you passionate about healthcare and looking for an exciting field-based career? Join our fast-growing healthcare team and lead Business Growth & Operations across multiple clinics.

Locations: 1. Jaleswar 2. Jajpur Road 3.Bhadrak
4. Chhatrapur 5. Asika 6. Phulbani 7. Mahasamund ( CG )

Role & responsibilities

A. Clinic Operations & Business Performance

- Ensure Company eClinics operate profitably while delivering a hassle-free, "WOW" patient experience.

- Drive patient walk-ins, revenue generation, and clinic profitability.

- Promote and cross-sell key healthcare services including memberships, medicines, diagnostics, and surgery services.

- Manage multiple eClinics within the assigned district/cluster through regular field visits and close coordination with clinic staff.

B. Doctor & Medical Consultant Management

- Generate and onboard local doctor leads.

- Coordinate doctor schedules to ensure timely availability across clinics.

- Ensure timely settlement of doctor payouts.

C. Community Outreach & Patient Acquisition

- Plan and execute awareness campaigns (health camps, auto announcements, social media, etc.) to increase patient footfall.

- Coordinate health camps for lead generation and revenue growth.

D. Patient Experience & Care Coordination

- Ensure smooth patient journey and timely resolution of patient concerns.

- Conduct post-service patient follow-ups.

- Work with internal teams to implement patient-focused healthcare programs.

E. Leadership & Clinic Excellence

- Lead new community healthcare initiatives by collaborating with local stakeholders.

- Ensure adherence to clinic SOPs, patient journey standards, and data management processes.

- Supervise nurses and pharmacists, ensuring smooth clinic operations.

- Coordinate on-the-job training of clinical staff with the Clinical Training team.

F. Cross-Functional Coordination

- Collaborate with Company's cross-functional teams to ensure high-quality healthcare services are delivered to the communities served.