Cloud Operations Engineer

Job Summary

We are seeking a proactive and experienced Cloud Operations/DevOps/SRE Specialist with 2-5 years of experience to join our team. The ideal candidate will have hands-on experience with AWS and/or GCP platforms, strong knowledge of IAM, monitoring, and troubleshooting production systems. You will be responsible for supporting critical infrastructure components, driving incident management, optimizing cloud costs, and ensuring compliance. Familiarity with Kubernetes, CI/CD pipelines (GitHub, Jenkins, ArgoCD), and various data/monitoring technologies like Databricks, Snowflake, New Relic, and PagerDuty is essential.

Key Responsibilities

• Participate in L1/L2 on-call support and drive incident management to resolution.
• Manage AWS/GCP IAM, access requests, VPN, SSO, and JumpCloud administration.
• Support ArgoCD, GitHub, GitHub Actions, Jenkins, and CI/CD pipeline operations.
• Administer Vault, PagerDuty/Oppex, Facets, Groundcover, and New Relic monitoring.
• Handle configuration changes, user onboarding/offboarding, and security requests.
• Support Databricks, Snowflake, Airflow, Dagster, Elasticsearch, and database operations.
• Review cloud invoices and support cost optimization initiatives.
• Assist with SOC2 audits, key management, and compliance activities.
• Drive the rollout of New Relic and Oppex migrations across teams.
• Maintain and improve operational documentation and runbooks.

Requirements

• 2-5 years of experience in Cloud Operations, DevOps, SRE, or Infrastructure Support.
• Hands-on experience with AWS and/or GCP cloud platforms.
• Basic Kubernetes knowledge and container concepts.
• Experience with IAM, monitoring, and troubleshooting production systems.
• Familiarity with GitHub, CI/CD pipelines, and cloud security concepts.
• Strong communication, collaboration, and problem-solving skills.

This job was posted by Akash R from CommerceIQ.