Cloud Engineer

• Monitoring and Alerts: Monitor AWS infrastructure for performance and availability using AWS CloudWatch and other monitoring tools. Respond to alerts and escalate issues as needed. Incident Management:
• Troubleshoot and resolve basic AWS -related incidents. Document and escalate complex issues to senior engineers.
• Support and Troubleshooting: Provide support for AWS services like EC2, S3, RDS, Lambda, and VPC. Perform basic troubleshooting and perform root cause analysis for simple issues.
• AWS Configuration and Setup: Assist with configuring new AWS services and resources. Set up basic EC2 instances, S3 buckets, and other AWS resources as needed.
• Automation and Scripting: Write simple automation scripts using AWS CLI, PowerShell, or basic shell scripts to streamline operational tasks.
• Documentation and Reporting: Maintain and update knowledge base articles, operational runbooks, and troubleshooting guides.
• Customer Interaction: Provide support and customer-facing services as needed, assisting with AWS -related queries and providing solutions.
• Collaboration: Work closely with senior engineers and other IT teams to ensure smooth operation of cloud services and applicatION

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