Chat Process : 15K : Grads and UG : 5 Days Work : Immediate Joiner

Hiring for Leading ITES Company In Kolkata for Customer Support

To Apply, Whatsapp Hi @ 9151555419

Or, Call Our HR Team at the Number Mentioned Below:

Ananya Sharma - 95417 26568

Sonam Singh-8920937980

Pratiksha - 7974201057

Sahithi- 9182945452

Pritha-7099398892

Available Roles

Profile 1 : Customer Support

> Any Graduate/Undergraduate Fresher

> 15 in Hand

> Travel Allowance - Rs.1400/-

> 5 Days Work

> Rotational Shift

> Cabs available

> Job Location - Kolkata

A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.

Key Responsibilities:

Responding to customer inquiries:

Answering questions about products or services, providing information, and offering guidance.

Resolving customer issues:

Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:

Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.

Managing customer interactions:

Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.

Recording and reporting:

Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.