Experience
1 - 4 yrs
Job Location
Kolkata, India
Vacancy
1
Designation
Sales Executive
Job Type
ONSITE
Job Description
Looking for skilled candidates to work in a call centre environment in Sector - 5. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced setting.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively as part of a team to achieve common goals.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate complex issues to senior management when necessary.
- Collaborate with internal teams to improve processes and procedures.
Job Requirements
- Excellent communication and interpersonal skills are essential.
- Ability to work well under pressure and meet deadlines is required.
- Strong problem-solving and analytical skills are necessary.
- Proficiency in using computer systems and software applications is expected.
- Ability to adapt to changing situations and priorities is important.
- Strong attention to detail and organizational skills are vital.
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