Business Systems Analyst

Position Summary
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and system requirements for enterprise applications and digital platforms. The Business Analyst will play a key role in bridging business needs with technical solutions by translating requirements into functional specifications, user stories, process flows, and other delivery artifacts that support successful implementation. This role requires strong communication, problem-solving, and stakeholder management skills, along with a solid understanding of Software Development Life Cycle (SDLC) methodologies and agile delivery practices.
Key Responsibilities
Collaborate with business stakeholders, product owners, and technical teams to gather and document business and functional requirements

Analyze existing business processes and identify opportunities for process improvements and system enhancements

Create and maintain requirement artifacts including BRD, FRD, User Stories, Process Flows, Use Cases, Wireframes/Mockups, and Functional Specifications

Facilitate requirement gathering workshops, stakeholder discussions, and walkthrough sessions

Work closely with development and QA teams to clarify requirements and support solution implementation

Participate in Agile ceremonies including backlog grooming, sprint planning, stand-ups, and UAT support

Support testing activities by reviewing test cases, validating requirements coverage, and assisting in defect triage

Perform data analysis and validation using SQL queries and other analytical tools Assist with production support activities including issue analysis, root cause identification, and requirement clarification

Ensure requirements are traceable, complete, and aligned with business objectives

Communicate project updates, risks, dependencies, and requirement changes effectively with stakeholders
Required Qualifications
Bachelor s Degree in Computer Science, Information Systems, Business Administration, or related field

3-5 years of experience as a Business Analyst or Business Systems Analyst
Strong understanding of SDLC methodologies including Agile/Scrum

Experience gathering and documenting functional and non-functional requirements

Hands-on experience creating Process Flows, Use Case Diagrams, Sequence Diagrams, Wireframes, and User Stories

Strong analytical and problem-solving skills with attention to detail

Experience working with cross-functional business and technology teams

Good understanding of APIs, JSON, XML, and system integrations

Experience writing SQL queries for data validation and analysis

Proficiency in tools such as JIRA, Confluence, MS Excel, MS Visio, PowerPoint, and Word

Excellent verbal and written communication skills
Preferred Qualification s
Experience working on enterprise web applications or customer-facing platforms

Experience in Finance, Billing, Payments, ERP, or SAP-related projects

Familiarity with cloud-based applications and integrations

Experience working in distributed/global teams

Knowledge of UAT coordination and release support activities
Key Skills
Requirements Gathering

Business Analysis

Stakeholder Management

Agile/Scrum

SDLC

Functional Specifications

Process Modeling

SQL

API Analysis

Data Validation

Problem Solving

Communication Skills

JIRA & Confluence
What We re Looking For
Strong ownership mindset and ability to work independently

Ability to balance business needs with technical feasibility

Comfortable working in fast-paced agile environments

Strong collaboration and communication skills

Ability to think critically and propose practical solutions

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we re getting to know you not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.