Business Development and Sales Manager (USA & Canada Operations)

Title: Business Development & Sales Manager - USA & Canada Operations

Location: Hyderabad, Telangana, India

Industry: Branding, Design & Digital Marketing

Job Type: Remote work from home, Full-time, Permanent

About Thoughtful

We are a branding, design, web & digital growth agency with over 12 years of experience, supporting 200+ companies across 600+ projects in USA, Canada and India.

As we expand our operations, we are seeking a results-driven Business Development & Sales Manager to grow our client base and deliver exceptional value in the USA & Canadian markets.

Role Overview

The Business Development & Sales Manager USA & Canada Operations will play a key role in building and nurturing business relationships, identifying client needs, and successfully converting leads into long-term partnerships. This role involves outbound prospecting, tailored pitching, and working closely with internal teams to deliver integrated solutions to USA & Canadian clients.

Key Responsibilities:

Lead Generation & Outreach

• Research and identify prospective clients in USA & Canada requiring branding, design, web and digital marketing solutions.
• Conduct proactive outreach through cold calls, emails, and social media to initiate conversations.
• Understand client requirements and business challenges to offer tailored solutions from Thoughtful's service portfolio.

Brand Pitching & Conversion

• Deliver persuasive presentations and pitches to decision-makers and business owners.
• Navigate the full sales cycle from prospecting to closing, including negotiation of terms.
• Maintain CRM records with detailed client interactions and deal progress.

Client Relationship & Retention

• Serve as a point of contact for USA & Canadian prospects and clients throughout the engagement.
• Collaborate with the Operations Manager post-sale to ensure client satisfaction and long-term relationship building.
• Conduct regular follow-ups to foster repeat business and referrals.

Sales Ownership & Pipeline Management

• Own and manage the complete sales process from lead generation to deal closure.
• Maintain a steady pipeline of leads and prospects with consistent follow-through.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.

Qualifications & Experience

• Undergraduate degree (preferably in Marketing); Postgraduate in Marketing (MBA/PGDM) preferred.
• 4 to 5 years of experience in a branding, design, or digital agency, focusing on business development and sales.
• Strong English communication and persuasion skills, both verbal and written, with a neutral English accent.
• Familiarity with digital marketing, branding, and website-related services.
• Proficient in using Zoho CRM or similar sales and pipeline tools.
• Ability to work independently and take initiative in a fast-paced environment.
• Proven track record in closing deals and achieving sales goals.

Why Join Thoughtful?

• Competitive salary with performance incentives.
• Work with a globally respected creative team delivering impactful results.
• Access to ongoing training and growth opportunities.
• A collaborative, driven, and growth-oriented work culture.

Compensation

• Base Salary: 40,000/month
• Benefits: Mobile plan and conveyance reimbursed at actuals
• Incentives: Excellent commission structure based on achieved sales

Travel Requirements

• Travel within India for meetings and events as required.
• A personal motorcycle and laptop are mandatory for everyday work and in-person client visits in India as needed.

Working Hours

• Monday to Saturday
• USA / Canadian Time: 9:00 a.m. to 6:00 p.m.