Experience
3 - 5 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Business Analyst
Job Type
ONSITE
Job Description
You will join the Airbus (FHS) organization in charge of the CAMO & MRO Services & Support. The mission of the PSL is to deliver innovative IT solutions that support digital transformation and efficient operations for customer services.
More precisely the PSL is dedicated to support Customer Services activities related to
- CAMO(Performance and Maintenance) & Component Support of in-service fleet
- Increase of service revenues of FHS.
- Support MRO activities (Parking/Storage/Major Repairs)
We are looking for an Airline ERP/MIS Business Analyst (Functional Expert with IT Background) to join our AMOS competence Center (ACC)
Today ACC is supporting three different Businesses:
- FHS business which is providing support to Airlines by preparing and following the scheduled Maintenance planning.
- ALS business which is providing aircraft parking, storage and dismantling capabilities.
- Major Repair business which is providing MRO capabilities for unusual aircraft repairs.
Those activities are based on a centralized MIS (Maintenance Information System) tool which is called AMOS
You will have the responsibility to:
- Understanding the Business Processes used in AMOS.
- Understanding the Workflow of the processes implemented in AMOS.
- Act as an SME(Subject Matter Expert) to advise businesses regarding the use of AMOS..
- Resolve defects and support requests raised by key users
- Participate in the definition of AMOS evolutions (new functionalities to be configured).
- Manage test campaigns associated to AMOS evolutions (including non regression)
- Product documentation associated to those activities (Functional specifications, User Guides, Admin Guide, Test Reports).
- Monitor existing AMOS by performing daily check in AMOS console.
You will have a strong collaboration with the Support Team, the MIS provider and the product team members. H24 Europe and India. As the customer base is worldwide with Airbus Teams located in the respective countries, you may have to travel one to two months a year.
Those activities are requested for all three businesses. However you will start by working mainly on one of three topics. Progressively your expertise will grow to cover all of them.
Qualification & Experience
- Graduate in an area such as Information Technology, Engineering or Aircraft Maintenance (AME Diploma) related fields.
- Experience in
- 3-5 years of experience as a Business Analyst.
- Knowledge in the Aircraft Maintenance / MRO Domain
- Specific experience in Airline supply chain modules like Procurement, Inventory management, Material planning and Stores/Logistics will be an advantage.
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- Primary Skills
- Strong knowledge of Google suite
- Experience in Functional-Technical Support
- Knowledge of Airline Maintenance Activities
- Working knowledge on at least one Aviation MIS (AMOS,RAMCO,AMASIS )
- Basic knowledge of SQL
- Project Management Basic Knowledge.
- Autonomy, Excellent organizational and interpersonal skill (Collaboration, speak up, concise and accurate communication).
- Ability to quickly switch priorities.
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- Language skills
- English Business level
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- Secondary Skills
- Knowledge on either of the tools HPALM, Jira, Version One.
- Knowledge of Agile and Waterfall methodologies.
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Responsibilities
- Incident resolutions
- AMOS configuration
- FHS MIS daily monitoring checks
- Contribute as a focal point for functional questions related to the FHS MIS.