Experience
1 - 4 yrs
Salary (CTC)
₹6.2L - ₹8.9L
Job Location
Bengaluru, India
Vacancy
1
Designation
Business Analyst
Job Type
Not specified
Job Description
-
1.Reach out to SMEs across Technology Services to schedule interviews and workshops.
- 2.Navigate challenging conversations with tact and persistence to extract processinsights.
- 3.Build trust and rapport with stakeholders who may be timeconstrained or hesitant.
- Process Analysis & Optimization:
- 1.Conduct indepth interviews and document endtoend processes using ARIS andBPMN standards.
- 2.Apply Lean Six Sigma principles to identify inefficiencies, blockers, and
- improvement areas
- 3.Analyze process data (e.g., manhours, cycle time, effort elapsed) using tools like
- Excel/Power BI.
- Automation Opportunity Identification:
- 1.Evaluate processes for automation potential and document challenges and
- blockers.
- 2.Use analytical techniques (e.g., Pareto analysis, standard deviation) to support findings.
- 3.Collaborate with the Hyperautomation team to build ROIdriven business use cases.Business Case Development:
- 1.Rapidly gather data from multiple sources and stakeholders
- 2.Leverage prompts, available tools, and stakeholder inputs to efficiently draft
- business use cases, applying practical judgment to structure content thoughtfully,
- validate information, and ensure clarity and completeness not just compile, butcritically assess and refine for impact
- 3.Present findings in clear, concise formats using PowerPoint and Excel.
- Tracking & Documentation:
- 1.Maintain and update GitLab trackers to monitor issue resolution and team progress
- 2.Ensure all documentation is complete, accurate, and aligned with ITIL and Bankingstandards.