Branch Manager

Role & responsibilities

• This role is responsible for driving the entire business targets for liabilities assigned to the branch; Manage exceptional customer service, proactive sales environment and efficient branch operations, while adhering to regulations/compliance requirements; Focus on retaining existing customers, increasing the customer base and cross-selling Ujjivans products and services; Oversee branch operations, cash management and service quality; work closely with product and marketing teams to drive campaigns at their branches.
• The incumbent monitors daily performance of branch staff and manages a team of 5 to 7 employees.
• This role is applicable only to Gold & Silver Branches.