Back Office Coordinator

Role & responsibilities

• Prepare accurate quotations as per pricing guidelines and customer requirements
• Manage sales orders, update client data, and maintain records in ERP system
• Generate ERP reports on outstanding payments, packed orders, and inventory status

Order & Inventory Management:

• Track and clear pending and packed orders to ensure timely delivery
• Coordinate with logistics for product availability and dispatch schedules
• Work with procurement team to maintain optimum inventory levels

Outstanding Management:

• Follow up with customers and finance team for recovery of overdue payments
• Monitor outstanding balances and support sales team in payment follow-ups

Administrative Support:

• Schedule meetings and maintain updated client interaction records
• Assist in preparation of sales documents, presentations, and contracts

Preferred candidate profile

• Graduate in any discipline
• Good knowledge of MS Excel and reporting
• Detail-oriented with strong organizational skills