Automation ( Associate QA - Salesforce )

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• ;Validate end-to-end business processes across Sales Cloud, Service Cloud, and Financial Services Cloud (FSC).

• ;Design, develop, and execute functional, regression, integration, and end-to-end test cases.

• ;Perform manual and Selenium-based automation testing for Salesforce applications.

• ;Develop and maintain Selenium automation frameworks to improve test coverage.

• ;Validate Salesforce business workflows, configurations, and customizations.

• ;Test integrations between Salesforce and external applications using APIs.

• ;Perform backend data validation and verify data consistency across systems.

• ;Identify, log, track, and verify defects using tools such as JIRA.

• ;Collaborate with developers, business analysts, and stakeholders to ensure application quality.

• ;Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

• ;Leverage Prompt Builder to enhance testing productivity and streamline validation processes.

• ;Utilize Agentforce (AI agents) to support intelligent test execution, automation, and quality assurance.

• ;Improve testing efficiency, coverage, and quality through AI-driven testing practices.

• ;Ensure applications meet business, functional, and quality requirements before deployment.

• ;Prepare test reports, execution summaries, and quality metrics for stakeholders.

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