Experience
14 - 18 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Associate Director Delivery
Job Type
Not specified
Job Description
Roles and Responsibility
Job Requirements
- Lead and manage the delivery team for successful project execution.
- Develop and implement effective delivery strategies to meet business objectives.
- Collaborate with cross-functional teams to identify and mitigate risks.
- Analyze and resolve complex technical issues to ensure high-quality service delivery.
- Mentor and guide junior team members to enhance their skills and knowledge.
- Monitor and report on key performance indicators to measure delivery effectiveness.
Job Requirements
- Proven experience in managing large-scale projects and teams.
- Strong understanding of CRM/ IT Enabled Services/BPO operations and processes.
- Excellent leadership and communication skills to motivate and inspire team members.
- Ability to analyze complex data and make informed decisions to drive business growth.
- Experience with change management and process improvement initiatives.
- Strong problem-solving skills to resolve complex technical issues.
No Referrers Available
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