ASSOCIATE ARCHITECT - Reliability Analysis

Job Title: Associate Architect - Site Reliability Engineer

Job Location: Bangalore

Experience Range: 8 to 14 Years

You'll be a key part of our Infrastructure Platform team, focusing on the critical infrastructure that powers client environment. Beyond core infrastructure work, you'll also collaborate closely with a product development team, offering your expertise to coach and guide them on infrastructure and architectural decisions.

In your day-to-day, you will:

• Build and maintain our production infrastructure to ensure scalability and high availability, while maximizing development team efficiency.
• Troubleshoot and debug issues related to both product and infrastructure.
• Automate everything! If something's worth doing, it's definitely worth automating.
• Improve and extend our Kubernetes platform, which leverages EKS.
• Provide crucial insights into scalability for our developers.
• Participate in an on-call rotation to support our production systems.

Who you are:

• You're someone who loves ownership: you design it, you build it, you own it! You're a self-motivated individual and a strong team player within the Infrastructure Platform team.
• You have at least 2 years of experience working as a DevOps Engineer (or a similar role like Software Engineer or Cloud Engineer).
• You have proven experience in architecting systems based on both functional and non-functional requirements.

Your qualifications
You should be proficient in, or have solid knowledge of:
Observability & Reliability

• SLO/SLI Management: Experience defining and implementing Service Level Objectives (SLO) and Service Level Indicators (SLI) to measure service health.
• Modern Observability: Proficiency with high-cardinality observability platforms; Honeycomb experience is a major plus, but experience with similar tools (e.g., New Relic, Datadog) is welcome.
• Pro-active Monitoring: Proven ability to move beyond basic threshold alerts toward trend-based, pro-active alerting and distributed tracing.
• Incident Response: Experience with blameless post-mortems and a focus on reducing "toil" through automation.

Infrastructure & Orchestration

• Containerization: Proficient in Container Orchestration and technologies such as Kubernetes and Docker.
• Service Mesh: Experience with Istio for traffic management, security, and microservices observability.
• Public Cloud: Strong hands-on experience with AWS.
• Linux: Deep knowledge of Linux-based systems.

Automation & Data

• CI/CD: Experience with Jenkins or GitHub Actions.
• Cloud Orchestration: Proficiency in Terraform and Ansible for automation and service configuration.
• Data Engines: Familiarity with SQL, NoSQL, OpenSearch, and AWS S3.
• Programming: Proficiency in at least one of our core languages: Python, TypeScript, or Java.