Experience
4 - 8 yrs
Salary (CTC)
₹5.6L - ₹6.2L
Job Location
Bhubaneswar, India
Vacancy
2
Designation
Assistant Manager Operations
Job Type
Not specified
Job Description
Roles and Responsibilities
- Manage daily operations of the team, ensuring efficient call handling and meeting targets.
- Oversee sales performance, identifying areas for improvement and implementing strategies to increase revenue.
- Develop and maintain strong relationships with clients through effective communication and issue resolution.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Collaborate with other teams to drive business growth through innovative solutions.
Desired Candidate Profile
- 4-8 years of experience in BPO Operations or related field (Outbound Sales/Domestic Sales).
- Strong understanding of BPO Sales process and ability to manage a team effectively.
- Excellent communication skills for building client relationships and resolving issues promptly.
- Ability to work independently with minimal supervision while prioritizing tasks efficiently.
- Minimum 2 years of work experience in Sales voice program, with minimum of 1 year as an Assistant manager
Interested candidates can apply at puja.vishwakarma@startek.com
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