Assistant Manger QA

Job Title: Assistant Manager Quality Assurance
Department: Quality Assurance
Location: Pondicherry
Reporting To: Head Quality Assurance

Responsible for leading a designated QA section in a manufacturing environment to ensure products consistently meet internal quality standards, customer specifications, and regulatory requirements through process control, defect prevention, and continuous improvement.

• Ensure compliance with quality standards, product specifications, and regulatory requirements.

• Implement and maintain QA systems aligned with ISO 9001/FSSC or similar frameworks.

• Monitor critical quality parameters and control product quality across production processes.

• Lead inspections, laboratory testing, and process quality control activities.

• Analyze defect trends, conduct root cause analysis (RCA), and implement CAPA.

• Coordinate with Production, Engineering, and Maintenance to eliminate recurring defects.

• Supervise and train QA inspectors and technicians; ensure shift coverage.

• Handle customer complaints, support audits, and ensure timely issue resolution.

• Maintain quality documentation, reports, SOPs, and control charts.

• Drive continuous improvement using SPC, Pareto, 5-Why, and other quality tools.

• Ensure compliance with safety, statutory, and housekeeping standards (5S).

• Bachelor s degree in Engineering/Technology (Mechanical, Ceramic, Glass, or related field).

• 8 12 years in Quality Assurance within a manufacturing environment.

• 3 5 years in a supervisory or section leadership role preferred.

• Strong knowledge of manufacturing quality processes and defect analysis

• Experience with inspection systems and laboratory testing

• Expertise in quality tools, SPC, and data analysis

• Leadership and team management skills

• Problem-solving and analytical ability

• Good communication and cross-functional coordination