Assistant Manager - IT(AWS)

Role & responsibilities

• Lead and manage the organization's IT infrastructure, including servers, networks, cloud platforms, storage, and end-user computing.
• Oversee the design, implementation, administration, and optimization of AWS Cloud services such as EC2, RDS, VPC, SES, IAM, S3, CloudWatch, and related services.
• Drive CI/CD implementation and DevOps best practices to improve deployment efficiency and system reliability.
• Ensure high availability, performance, and security of IT infrastructure through proactive monitoring, maintenance, and capacity planning.
• Define and implement infrastructure security standards, vulnerability management, and compliance with organizational security policies.
• Plan, implement, monitor, and periodically test backup and disaster recovery strategies to ensure business continuity.
• Manage enterprise servers, networking equipment, firewalls, routers, VPNs, DNS, DHCP, Active Directory, email systems, and related infrastructure.
• Oversee preventive maintenance activities for all IT hardware, software, and network infrastructure.
• Develop, review, and maintain IT policies, standard operating procedures (SOPs), and operational documentation.
• Ensure timely closure of IT audit observations and maintain compliance with internal and external audit requirements.
• Lead infrastructure upgrades, migrations, system enhancements, and technology transformation initiatives.
• Coordinate with internal stakeholders and external vendors for infrastructure support, procurement, implementation, and service delivery.
• Monitor IT service performance, identify improvement opportunities, and implement corrective and preventive actions.
• Prepare infrastructure reports, dashboards, and MIS for management review.
• Mentor, guide, and develop the IT team while allocating work, reviewing performance, and ensuring adherence to service standards.
• Evaluate emerging technologies and recommend solutions that improve operational efficiency, security, and scalability.

Perform any other IT infrastructure or technology-related responsibilities assigned by the management.

Preferred candidate profile

• Bachelors degree in computer science, Information Technology, or a related field.
• 812 years of overall IT experience.
• Minimum 4–6 years of hands-on experience in AWS Cloud.

AWS Certification (Solutions Architect, SysOps Administrator, or equivalent) is preferred.

• Strong hands-on experience with AWS Cloud services (EC2, RDS, VPC, SES, IAM, S3, CloudWatch, etc.).
• Strong knowledge of Linux, Windows Server, and enterprise server administration.
• Good understanding of DevOps concepts, CI/CD pipelines, and automation tools.
• Experience in Database Administration (SQL Server, MySQL).
• Expertise in Active Directory, DNS, DHCP, Group Policy, and identity management.
• Experience in configuring and managing enterprise firewalls, routers, switches, VPNs, and network security.
• Knowledge of backup, disaster recovery, virtualization, and high-availability environments.

Familiarity with infrastructure monitoring, performance tuning, and troubleshooting.