Assistant Manager Information Technology

Role & responsibilities

• Manage and maintain IT infrastructure including Servers, LAN/WAN, Active Directory, File Servers, Group Policies, desktops, and network devices.
• Ensure smooth functioning, security, and availability of all IT systems and services.
• Provide technical support to users and manage user accounts, access rights, passwords, and system permissions.
• Monitor network performance, troubleshoot issues, and implement preventive measures.
• Manage backup, restoration, and disaster recovery activities for GMP/GxP and business-critical systems.
• Ensure compliance of computerized systems with GMP/GxP, Data Integrity, and regulatory requirements.
• Prepare and maintain IT SOPs, qualification/validation documents, and related records.
• Handle Change Controls, CAPA, Deviations, Incidents, and Risk Assessments related to IT systems.
• Coordinate with vendors for IT support, AMC management, system upgrades, and project execution.
• Drive implementation of new technologies, digitalization, and automation initiatives.
• Manage IT assets, licenses, and inventory.
• Represent the IT function during internal, customer, and regulatory audits.

Preferred candidate profile

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or equivalent..
• 810 years of experience in IT Infrastructure and GMP-regulated pharmaceutical manufacturing.
• Strong knowledge of Windows Servers, Active Directory, Networking, Cybersecurity, Backup Solutions, and IT Compliance.
• Experience in handling USFDA and other regulatory audits.
• Good communication, stakeholder management, and team leadership skills.

Industry: USFDA Approved Pharmaceutical Manufacturing