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Assistance Coordinator

Allianz
Posted on
Allianz logo

Experience
Up to 2 yrs
Job Location
Gurugram, India
Vacancy
1
Designation
Assistant Coordinator
Job Type
ONSITE

Job Description

Assistance Coordinator

Location: Gurgaon, India

Allianz is the home for those who dare a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position
By truly caring about people both its 83 million private and corporate customers and its 142,000 employees Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry

Allianz Worldwide Partners (AWP) provides diverse expertise in automotive, international health & life, travel insurance, assistance, and direct sales and is at the forefront of the Allianz B2B2C offering
United under one brand, Allianz Global Assistance, Allianz Global Automotive, and Allianz Worldwide Care are specialist areas combining forces to push boundaries and create tomorrows solutions to deliver an enhanced experience to our clients
Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Worldwide Partners
Our DNA is unique: we dare and care, anytime, anywhere
If this sounds like you, come and join us

Role Summary

Job Title: Assistant Coordinator
Job Location: Sector -44, Gurgaon
Reporting Manager: Process Manager
Department: Nissan Connect
Team Management (Y/N): No

Job details / role purpose
  • Person has to manage Inbound or Outbound calls
  • Following process quality parameters
  • To work in rotating shift as per business requirement
Key responsibilities
  • Handling Inbound calls or Outbound calls
  • Prior experience of Inbound or outbound process
  • Adherence of quality parameters
  • Achieving SLA targets
Profile sought and key requirements
  • Good communication skills
  • Automobile industry background will be added advantage
  • Ready to work in Rotational shifts
  • Must be a Graduate

Job Code: 58054 | Department: Customer Services & Claims | Level: Entry Level | Position Type: Non-Executive | Company: Allianz Partners | Employment Type: Full-Time | Contract: Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world
Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation

Join us
Let's care for tomorrow

Note: Diversity of minds is an integral part of Allianz' company culture
One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities, and geographies
Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group

Locations: Gurgaon, IN